Help and support
Answering your questions, providing information on regulatory disclosures, avoiding fraud and accessibility tips.
Fraudulent activity
Established organisations like Baillie Gifford are often targeted by fraudsters to add the appearance of legitimacy to their crimes. This can take many forms but often fraudsters will impersonate representatives of the company. They will frequently use falsified or copied material (documents, email addresses, websites etc), that uses the branding and intellectual property of the company, as a tool for impersonation.
Fraud Alert
North America
It has come to our attention that fraudulent retail investment schemes claiming to be managed by Baillie Gifford are targeting some individuals in North America. Established organisations like Baillie Gifford are often targeted by fraudsters to add the appearance of legitimacy to their crimes. This can take many forms but often fraudsters will impersonate representatives of the company. They will frequently use falsified or copied material (documents, email addresses, websites etc), that uses the branding and intellectual property of the company, as a tool for impersonation. We would like to remind investors that they need to be vigilant of fraudulent investment channels or products. Baillie Gifford has a robust system in place to defend our brand that involves rigorous monitoring of its use and swift involvement of the relevant authorities, however, investors do need to be alert to these deceptions. Baillie Gifford do not market or offer services directly to retail investors in North America. If you are unsure whether email messages, investment materials or websites are authentic, please contact Baillie Gifford via the contact information on our site or contact your registered investment adviser. If you have been a victim of fraud, we encourage you to file a report or seek assistance from your local law enforcement office.
People’s Republic of China / Hong Kong / Taiwan
It has come to our attention that fraudulent information claiming to be from Baillie Gifford is being circulated inappropriately on some websites, platforms and instant communication apps. We would like to remind investors that they need to be vigilant of fraudulent investment channels or products that pretend they are acting on behalf of known and established institutions, such as Baillie Gifford, in order to gain legitimacy. Baillie Gifford has a robust system in place to defend our brand that involves rigorous monitoring of its use and swift involvement of the relevant authorities, however, investors do need to be alert to these deceptions. If you are unsure about messages or websites being authentic, please contact Baillie Gifford via the contact information on our site or contact your customer service representative. If you have been a victim of fraud, we encourage you to file a report or seek assistance from your local law enforcement office.
Warning signs
Some common warning signs, and ways to protect yourself.
The FCA’s ScamSmart website is a good source of information and allows you to search the FCA warning list if you have been offered an investment.
Types of investment fraud to be aware of
We will only contact you by email if you have signed up to our marketing list or in response to an email enquiry from you. We do not cold-call prospective customers and we will not contact you by text or telephone suggesting that you buy an investment from us.
We will not solicit investment business with you directly. Application forms and top-up forms will only be sent when requested.
Our top tips
Some key things you can do to keep yourself protected.
Important information
Baillie Gifford Overseas Limited is wholly owned by Baillie Gifford & Co. Baillie Gifford Overseas Limited provides investment management and advisory services to non-UK clients. Both are authorised and regulated by the Financial Conduct Authority.
The information provided does not constitute an offer of or solicitation for purchase or sale of securities or provision of any investment services. Any general enquiries regarding Baillie Gifford should be directed to the relevant individual as noted in the Contact Us section.
The information contained in this website has been compiled with considerable care to ensure its accuracy at the date of publication. However, no representation or warranty, express or implied, is made to its accuracy or completeness. Nothing in this information or elsewhere in this website shall exclude, limit or restrict our duties and liabilities to you under the United Kingdom's Financial Services and Markets Act 2000 or any conduct of business rules which we are bound to comply with.
This website is informative only and the information provided should not be considered as investment advice or a recommendation to buy, sell or hold a particular investment. Read our Legal and regulatory information for further details.
Contact us
If you are contacted by telephone, letter or email by someone claiming to represent Baillie Gifford, please contact our Client Relations Team on 0800 917 2112 or at enquiries@bailliegifford.com. We will be happy to investigate and confirm if the contact is genuine. Please include the crime reference number if you have one.